FAQs

We ship directly to customers within North America and Canada. If you are located outside of the USA and Canada, please email us at info@delomous.com before placing the order.

We offer free shipping service to the USA and Canada and your order usually arrives within one week.

USA

Processing time: 1-2 business days

Shipping time: 1-3 business days.

Canada

Processing time: 1-2 business days

Shipping time: 5-7 business days

Please check our Return & Refund Policy here.

Yes, feel free to email us at delomopets@gmail.com, or directly message us on Facebook and Instagram.

Feel free to ask us any quesitons via email and social media, a representative will get in touch with you within 24 hours.